Frequently Asked Questions
Everything you need to know about our premium leather gear.
What materials are used in Bestia Collars?
We use 100% genuine buffalo and lamb leather, combined with heavy-duty metal hardware to ensure maximum durability and comfort for your pet.
How do I choose the correct size for my dog?
Each product page features a detailed sizing guide. We recommend measuring the middle of your dog's neck with a soft tape measure, leaving room for two fingers to fit underneath.
How long does shipping take?
Orders are typically processed within 24-48 hours. Domestic shipping takes 3-5 business days, while international delivery ranges from 7-14 business days depending on the destination.
Do you offer a warranty on your products?
Yes, we provide a 1-year warranty against manufacturing defects. This covers hardware failure and stitching but does not cover damage from chewing or improper leather care.
What is your return policy?
We accept returns and exchanges within 30 days of delivery, provided the item is in its original, unworn condition with all tags attached.
How should I maintain the leather quality?
To keep the leather supple, we recommend using a specialized leather balsam once every few months and avoiding prolonged exposure to heavy rain or saltwater.