Returns & Exchanges
At Bestia Collars, we take pride in our handcrafted leather goods and want you and your pet to be completely satisfied with your purchase. If your collar or accessory isn't a perfect fit, we offer a 30-day window for returns and exchanges on all items in original, unworn condition.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack the items in their original packaging, ensuring all tags and protective soft-bags are included to prevent leather scratching during transit.
Ship to Bestia
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Quality Inspection & Refund
Once our artisans inspect the returned goods for wear, we will process your refund or ship your new exchange size within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing